Quote:
Originally Posted by R Jones
I think the current consensus on the support newsgroup is that these emails are genuine but very very stupidly designed and extremely crass (up to BT's usual standard). The link seems to be yet another of BT's outsourced links. They really do make things difficult for themselves.
No official word from BT on this though, but that is normal. Silence seems to be their normal modus operandi at the moment although in a really big crisis you might get a couple of lines from Adam Liversage their press officer.
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I did wonder if it was outsourced which is why i edited my most to say it "may" not be genuine.
but as you say, "very very stupidly designed" describes it well if it is indeed genuine. I wasn't going to click on the link to check personally.
