Quote:
Originally Posted by tarka
on a side note, I just got an email from "BT email support".
after a few initial checks I thought the email might have been genuine, but it appears it may not be!
the www.btyahoo.com/verify url in the email is a link and actually points to... email.planning-inc.co.uk
just thought I would warn any BT customers!
copy/paste below...
If this email does not display properly, please click here
Urgent - BT is making some changes to its email service. Emails you send from alternate BT Yahoo! Mail addresses may be blocked
Dear Customer,
We're upgrading the security of your BT Yahoo! Mail account to help prevent identity fraud and spam.
These enhancements will help protect you from 'spoofing' - when people use alternate addresses to disguise an email's real sender, possibly to commit fraud.
Making the improvements work
For the security improvements to work, we need you to take a few minutes now to verify each of the alternate email addresses you use in BT Yahoo! Mail. This will confirm that these email addresses are genuine. If you don't verify your alternate BT Yahoo! Mail addresses, you may get an Error 553 message and have difficulty sending emails.
Please verify addresses now to avoid blocking of your outgoing emails.
Simply follow the step-by-step instructions at www.btyahoo.com/verify. You won't be asked for any personal information, but you'll need to log in to your account to make the changes.
We're committed to helping you get the most from your award-winning BT Yahoo! Mail. The changes we've made will help reduce spam on the network and improve your enjoyment of the service. We hope this doesn't cause any inconvenience and appreciate your co-operation.
Kind regards,
BT Total Broadband team
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I think the current consensus on the support newsgroup is that these emails are genuine but very very stupidly designed and extremely crass (up to BT's usual standard). The link seems to be yet another of BT's outsourced links. They really do make things difficult for themselves.
No official word from BT on this though, but that is normal. Silence seems to be their normal modus operandi at the moment although in a really big crisis you might get a couple of lines from Adam Liversage their press officer.