Quote:
Originally Posted by icestar2
Just because your happy does not mean everyone else is. If you took the time to actually read some of the threads you will see that some peole have been poorly treated from over billing to a poor poor service.
I for one have been with VM/NTL around 8 years. I have had problems with them in this time but they became alot worse after the Re-brand. My friend had them to and had all sorts of problems but now has a perfect service.
To tell people to find another forum is a bit harsh. Alot of people have been helped here after posting there problems with VM and you dont have the right to tell them to go elsewere. Maybe if you feel so strongly about it then you should take your own advice.
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And just because you are unhappy doesn't mean everyone else is
To the OP I would point out that the whole reason this website exists is because of problems that ntl/telewest have had in the past.
This means it will get people posting who have problems.
You will rarely find people will search out a website to just post 'I'm 100% happy with my services, Virgin are brilliant'
Just as happy customers rarely phone or write to Virgin to tell them how happy there are, but an unhappy customer will jump to do so