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Originally Posted by JMcB
1st welcome to CF
2nd call VM CS and tell them your not happy with the service you got.
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Thanks. And I'm not even going to go there. It took me weeks to convince myself the £75 charge was worth it. Though actually they sent me the gear through on installation as it was quicker than waiting for a techie to install it for me and I work online and needed the net. So they saved themselves the installation there.
Quote:
Originally Posted by Tali
Mate of mine wanted the cable thrown over the roof of his house a couple of years ago and was told that they can't do it any more because of Health & Safety issues.
Kinda stinks, but I do understand where they are coming from.
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It's ridiculous. I don't want him to climb anything, he can stand firm on the planet and THROW the cable over the roof. We're talking 20' or so here.
The guy just couldn't be bothered as it was a sunny day and a weekend I feel.
I have public liability insurance also, and its not that difficult to insure yourself on a ladder too by the way. In fact, I think climbing all over your house is covered for the £40 a year I pay. I'm sure Richard Branson has it cheaper than that per workman too.
Quote:
Originally Posted by smeagoly1
Could the guys installing, not just plug the cable through the nearest front wall to the street access, then tack cabling along the bottom of the walls, to the room you desire?
Just wonder as they done this on my very first Cable install, from front of house, up the stairs to the back bedroom. Mind you this was Telewest many years ago.
In my second home, the VM guy installed the cabling through from back of house to front, and i couldn't even see the cable, it was such a good install.
Any other homes in your street with cable? ask to see how theirs are set up.
I have to add that I can well understand H&S wise why the guys don't want to go up onto the roof. But not knowing the first hand, was surprised they didn't offer another alternative.
Oh I so wish for my cable days again.
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He bloody could have done, you're right. He could have even left me the cable and I'd have done it myself and still paid the £75 providing it was done quickly and stress-free. They / he missed out on that one hey?
I just want to know what cable it is now, so I can go get myself some, live the contract out and move providers.