Cable Forum - View Single Post - Virgin 4Mb to upgrade to 10Mb February

johnnymcdermott@ · 09-06-2008, 14:52

Although my area (Glasgow) is showing complete, I am still only getting 4mb. I contacted tech support and they said that although my area is showing complete, not the whole of this area actually is....confused? me too. What makes it strange is that if I plug in another (spare) modem the Maximum Downstream Data Rate shows 10mb but when I plug up my existing modem it goes back to 4mb. I have been advised to wait until the end of June which was the original completion date. Why did they not just leave the update page alone.

09-06-2008, 14:52	#867
johnnymcdermott@ Inactive Join Date: Jun 2008 Posts: 11	Re: Virgin 4Mb to upgrade to 10Mb February - Summer Although my area (Glasgow) is showing complete, I am still only getting 4mb. I contacted tech support and they said that although my area is showing complete, not the whole of this area actually is....confused? me too. What makes it strange is that if I plug in another (spare) modem the Maximum Downstream Data Rate shows 10mb but when I plug up my existing modem it goes back to 4mb. I have been advised to wait until the end of June which was the original completion date. Why did they not just leave the update page alone.