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Old 07-06-2008, 22:28   #845
ceedee
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Join Date: Jan 2008
Location: Bath
Services: 100Mb VM Broadband
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

Quote:
Originally Posted by Wizdan View Post
Thanks for the reply, the Upstream Panel:

Upstream Channel ID : 1
Upstream Transmit Power Level : 44.0 dBmV
Upstream Symbol Rate : 2560 Ksym/sec
Upstream Frequency : 25800000 Hz
Upstream Mini-Slot Size : 2

I'll give them a call on Monday if it dosen't sort itself out, mind you at 8:00pm tonight my broadband went out completely. I rebooted the modem, it came back but still at 4mb.
I think the upstream level is okay.
And your modem looks to me to be setup okay for 10Mb/s.

It's worth doing a 'proper' speed test by downloading several files from different sources at the same time while connected directly to the modem (bypassing a router if you've got one).

Have you had your modem for a long time?
Might be worth checking to see if it's compatible with 10Mb/s -- select "Broadband Size: L" and find your modem in the list?
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