Thanks for the reply, the Upstream Panel:
Upstream Channel ID : 1
Upstream Transmit Power Level : 44.0 dBmV
Upstream Symbol Rate : 2560 Ksym/sec
Upstream Frequency : 25800000 Hz
Upstream Mini-Slot Size : 2
I'll give them a call on Monday if it dosen't sort itself out, mind you at 8:00pm tonight my broadband went out completely. I rebooted the modem, it came back but still at 4mb.
Dan