I can see BT, TalkTalk and Virgin Media are struggling to understand the complex issue of copyright.
For their convenience I've created a simplified "ISPs Guide to Copyright", an instructional video if you will...
Enjoy (you will

)
http://www.dephormation.org.uk/video/copyright.wmv
(with sincere apologies to anyone who can't handle wmv)
COPYRIGHT FREE - FEEL FREE TO REDISTRIBUTE WITH MY BLESSING