R Jones. Those thirteen points you posted on the
BT forum (note direct link) are spot on. Unfortunately I sent another letter to my MP before I saw them.
Any objection to those being cross-posted on other forums?
NOTE:
Link to a BT forum post by changing the &start=xxx where xxx is the post count.
(post is placed first on the page)
Works even if not a BT customer and therefore not registered with the BT forums .
E.g:
http://www.beta.bt.com/bta/forums/th...t=801&tstart=0