Quote:
Originally Posted by i-Set
I waited until after 9, around 10 clock to start downloading songs and booom my speeds goes down to 2.5mb. For the second night in a row, i was angry, so a quick call to technical support, and they tell me ive been capped. For what reason they dont have a clue because they can see from their end that I did not download anything at all.
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If you can somehow get the STM to trip-in before 10pm, I'd recommend you immediately get onto the newsgroup and ask TS to confirm the time it started.
If their logs show it cut in after 9pm, they'll have little argument against reporting it as a fault.
Oh, and Blueyonder effectively sold you out to NTL.