hey guys below is the current stm.
http://www.virginmedia.com/help/traffic-management.php
As you know I recently got upgraded to 10mb. Now in day time everything is fine. However during night time, my speeds get capped to 2.5mb. Now according to the stm, 2.5mb is the speed users will be downgraded to if they download over the limit during 4-9 clock.
I waited until after 9, around 10 clock to start downloading songs and booom my speeds goes down to 2.5mb. For the second night in a row, i was angry, so a quick call to technical support, and they tell me ive been capped. For what reason they dont have a clue because they can see from their end that I did not download anything at all.
Whats the point of buying a service if they dont let us use it, and even if u dont download over their limits, they'll still cap you. Now i proberly understood that my speed was low, but what about thousands of others that dont know. Virgin media is taking the p!ss. Its like buying a banana but only being allowed to eat half of it.
Is anyone else having problems like mine, cos im naffed. More of us should complain that we want Richard Branson out, and back to the Blueyonder days.
So any info guys...............?
