Quote:
Originally Posted by Damien
They can, It's just policy to ask anyone who looks under 21. I guess because some teenagers can look over 18...
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I had two friends (well, more than two, but two that illustrate this point).
One, who even at 13 could pass for 18 easily (even to the point they could get served in pubs, or rent 18 videos).
The other, who was 24 and got stopped doing both regularly enough (even at a local club, Langtrys in Beckenham, that has a reputation for allowing under-age girls in) that she routinely carried proof of her age.
Back to the point:
I can see that what has probably happend is that the store published this policy. The manager, wanting to look efficient to his superiors has probably asked his staff to go above and beyond what is required by the policy, so the woman has enforced the policy a little rigidly..
Either that, or the lady was in the middle (or at the end) of a long shift, and *really* wasn't thinking (I worked for Blockbuster, been there, done that).
Either way it is good sense for the store to apologise, even if they are in the right.