Hi guys, been lurking and reading for a bit, thought i'd just post for once, was looking at some previous posts that showed line speeds, well i just did mine and on two seperate goes i never got much above 800 - 900 kbps on the readout - foremost i am not a heavy user, bar a few tunes from itunes, dont have bbc iplayer etc etc - i'm sposed to be getting the dreaded "up to" 4meg service, last few weeks its just slowed to a crawl, just advice really, amd really ****ed

at not getting what im paying for, i know most of you are all veterans of VM here, im beginning to think its the worst move i made!
Any suggestions on a course of action to tackle VM.s customer service as to why my connection is so bloody slow? and how to at least get it upped to somewhere close to 4meg?
Appreciate any suggestions
The Cap'n