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Tali · 03-06-2008, 07:11

From what I can gather reading other posts, if the fault is proven to be Virgin, you should be able to ask for a refund of broadband charges when it has been fixed. I know that it doesn't completely make up for the loss of service, but it should ease the pain a little.

03-06-2008, 07:11	#44
Tali Inactive Join Date: Sep 2007 Location: West Mids Posts: 286	Re: Can't get online with new Ambit modem From what I can gather reading other posts, if the fault is proven to be Virgin, you should be able to ask for a refund of broadband charges when it has been fixed. I know that it doesn't completely make up for the loss of service, but it should ease the pain a little.