Quote:
Originally Posted by bluecar1
you have to love BT,
not a scooby, have they
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At the moment the list includes:
loss of BT Webwise
http://webwise.bt.com servers when Fasthosts went down (now back)
loss of BT Webwise
www.webwise.bt.com servers in Houston - still down
broken links all over their site because of the BT Webwise pages changing to php but links not being updated from old *.html format
BT webwise contact forms sending contact form data via ww3.phorm.com or 121media.com complete with BT customer details and bt.com userid full email address because of poor cookie security on bt.com
reorganising the hosting and branding of the BT Webwise contact forms into custhelp.com in a panic last weekend but not solving the cookie problem
having overseas US partners for the BT Webwise and customer help operation, but neglecting to get them to sign up to the Safe Harbor agreement (Phorm, 121Media, ThePlanet.com, RightNowTech, GoDaddy)
Webwise trials about three months delayed, each time a date is given they don't make it in time.
No answers to any of the above or at least, none that they care to make public or even tell their customers.
Yes - I think you could say - they don't have a scooby.