Cable Forum - View Single Post - Virgin 4Mb to upgrade to 10Mb February

neely · 01-06-2008, 12:47

According to Virgin's "evenfaster" web page, I'll have to have a cable modem to get the upgraded 10mb speed (I currently get broadband through the set-top box). Today I made the mistake of dialling 150 to try and set this up. According to the call centre chap, who put me on hold for 5 minutes to find this out, I can have an engineer out on the 10th of June to install the modem, but I won't have any broadband at all until that time. I declined this generous offer, as it sounds like utter cobblers to me. Has anyone else heard of this? Thanks in advance for any replies.

01-06-2008, 12:47	#782
neely Inactive Join Date: Jun 2004 Posts: 4	Re: Virgin 4Mb to upgrade to 10Mb February - Summer According to Virgin's "evenfaster" web page, I'll have to have a cable modem to get the upgraded 10mb speed (I currently get broadband through the set-top box). Today I made the mistake of dialling 150 to try and set this up. According to the call centre chap, who put me on hold for 5 minutes to find this out, I can have an engineer out on the 10th of June to install the modem, but I won't have any broadband at all until that time. I declined this generous offer, as it sounds like utter cobblers to me. Has anyone else heard of this? Thanks in advance for any replies.