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Old 30-05-2008, 14:08   #255
kryogenik
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Re: New STM/Virgin traffic managent confirmed - so that's why it's slow!

Quote:
Originally Posted by ceedee View Post
Karl Rio in the VM TS newsgroup suggests that "If it's on our customer facing website...I'm guessing it's live now" even though you can't navigate to the new page from www.virginmedia.com.

I've requested twice that he check to find out when it does go live but he seems reluctant to pass the query up the line.
Yeah, saw that ceedee.
I'm also having difficulty, but with getting info on the STM scales for those not yet upgraded to 10Mb from 4Mb.
Though Alex Brown says:
Quote:
"Significant increase in thresholds (on the evening download window)
for M and L (10Mb, althought there are also increases for those
customers still on 4Mb and yet to be uplifted
) broadband tiers before
a customer can get traffic managed - by over 50% to 500MB and 1200MB
respectively."
it appears either he doesn't know or he's not told anyone else exactly what these increases are because so far, two techs have failed to give me an answer.
As I say, so far, no increases or daily STM for me, so I'm taking advantage of that while it lasts. Particularly handy for me today as I need to grab some large media from work for over the weekend and was dreading the management kicking in.
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