Quote:
Originally Posted by TraxData
You realise the whole point of having a faster connection is to download files faster, right? you know, to get the download over and done with so you can carry on with whatever your doing, right?
|
I know what the stars on their latest advert say,but Vm towers never thought customers would actually go ahead and do as their advert "stated" you could !
Right,the latest letter that i recieved today from Vm towers,about their new methods for enhancing the customers web experience(stm),has a part
"But you can still download loads"(Vm towers bold)"massive amounts" ,Vm towers further states on the back of the page the massive amounts you are "allowed".
The part that stands out for me,and it isn't the massive amounts,but the fact that in the table displayed ,the amount is now clearly stating as fact limits have now been set in place ,but then further down the page they state once again that "you still have unlimited downloads",completely contradicting what Vm towers table above has shown and said.
This table also says how much you can download in a "24 hour period"(for gods sake,we can't use it through the day but instead they actually want us to now do it at some ungodly hour ) ,instead of having the table reflect when the vast majority of users use their BB service ,as in a 12 hour "daily" period,and thus this table would then show people what their 50 mb super fast ,unlimited ,uncapped isp was really able to provide us,their paying customers with.
Finally ,we are classed as one of those 1% of awful people that can bring the Vm towers network to a crawl ,one who dares to use their super fast unlimited BB connection for more than reading emails and checking the local help the aged events , even though our BB line is shared with the rest of our household ,Vm towers have nothing in place to distinguish between the two types of customer,instead their letter tells us to upgrade our BB package ,(£37 a month for 5mb seems a bit pricey,or is that just me) or change our behaviour ,the nerve of them !