Thread: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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Old 28-05-2008, 22:42   #7434
AlexanderHanff
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
Quote:
Originally Posted by vicz View Post
What we don't know is what information is forwarded to phorm as part of the request. It would be normal to forward technical queries to specialist subcontractors, together with sufficient information to solve the problem / answer the question, but should otherwise be using some sort of case reference number rather than personal details. So if we ask a) would they answer b) would we believe them?
I don't think this is BT consulting with Phorm, from what I have read about the References header, it is the origin of the message they are replying to. If that message was a technical email from Phorm, then the reply would go to them, not you.

This seems like it is definitely referring to the origin of the contact us form data.

Alexander Hanff
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