Quote:
Originally Posted by Mr Clean
Evening all 
Just had to post this little message to say that everything is working fine with Virgin Media.
Telephone has never had an issue since it was installed by NTL years back.
Broadband is just sweet, 20Mb constant. I avoid the cap during peak times and limit my downloads to other hours of the day but never had a major issue with it. (As of yet)
TV had a problem last week after a software upgrade to the set-top-box I believe and the box kicked the bucket big time. Phonecall to faults at 11:00am Monday morning, Engineer arrived 11:36am same morning, new box, hey presto! Quality service as I've always experienced from NTL/Virgin staff over the years, even when talking to the folks over in India. Some of them are sharp.
Just thought I'd let you know that not all is dire.
Cheers  |
I'm also in the same situation as you Mr Clean, almost twenty years of good service going back to the old Nynex days, apart from a few minor problems I'm very satisfied. The tv has never been a problem except once a couple months back, due to pixillation, phoned up VM an engineer came the next day and fixed the problem. The phone has always been OK and I always get over 19mb on my broadband. I expect there are many like us Mr Clean who receive a good service, the silent majority.
