Quote:
Originally Posted by Mr Clean
Evening all 
Just had to post this little message to say that everything is working fine with Virgin Media.
Telephone has never had an issue since it was installed by NTL years back.
Broadband is just sweet, 20Mb constant. I avoid the cap during peak times and limit my downloads to other hours of the day but never had a major issue with it. (As of yet)
TV had a problem last week after a software upgrade to the set-top-box I believe and the box kicked the bucket big time. Phonecall to faults at 11:00am Monday morning, Engineer arrived 11:36am same morning, new box, hey presto! Quality service as I've always experienced from NTL/Virgin staff over the years, even when talking to the folks over in India. Some of them are sharp.
Just thought I'd let you know that not all is dire.
Cheers  |
Yes, always good to here from those that have a good service as I myself always have. There's always going to be more people complain on a help forum but the fact that some will compliment as well should say that something is right.