Quote:
Originally Posted by smackheadz
i think it may be because it's my first bill,i suppose it's not the best bill to pay late but it took me by surprise to be told they couldn't take it out at a later date if the d d failed.My money will be in the bank tomorrow and as people have said it must have happened to thousands of people before,but,like i say,it may be because it's my first.
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In my time dealing with Virgin's customer services i have found that you can talk to 5 people about the same thing and get 5 completely different answers. I would advise calling them again and hopefully you dont get the same nugget you got the first time.