VM have completely lost the plot with the original customer base be it NTL TW etc. However I have had a good result for a month. They've knocked £9.00 off my monthly bill if I stay with them for the next month (Discount permanent!)
Could be because I sent them an email threatening to leave because of STM and they were in breech of the original T's&C's
They have been told and accepted that if the service doesn't improve in the next 30 days I'm off to a new ISP.
If I stay with them (if they improve) I can keep the £9.00 discount.
Does that mean that all the years I've been with my cable company (ninex,c&W ntl,VM) I've been overcharged?
I've NEVER had a problem until VM took over and I've always paid for the premium service.
They are on a 30 day countdown!
---------- Post added at 00:53 ---------- Previous post was at 00:44 ----------
Quote:
Originally Posted by Jelly
icsys, Virgin do not place any limits on the amount of data that can be downloaded. If you download a file or files non-stop for an entire month your connection will still work and no extra fees will go on your monthly bill. That is what an unlimited connection is.
As for your complaint about STM, it is in the small print and you agreed with it when you signed up.
|
I seem to remember an actress by the name of Uma Thurman saying someting like "You can download me as many times as you want" but I could be wrong! Having said that she did NOT say it would mean that my B/W would be throttled!