Originally Posted by kevink

I've just been upgraded from 2mb to 20mb broadband package. I was told that the difference should be instantaneous but I've yet to see any difference in download/upload speeds.

My Virgin Media account shows that I'm on the XL package but my connection states otherwise.

I do still have the old Motorola SB5100 modem.

Somehow I don't think it's an issue with the PC, I just don't think they've changed my broadband package. Any help on this would be appreciated.