Cable Forum - View Single Post - Upgraded from 2mb to 20mb with no difference

kevink · 23-05-2008, 12:25

I've just been upgraded from 2mb to 20mb broadband package. I was told that the difference should be instantaneous but I've yet to see any difference in download/upload speeds.

My Virgin Media account shows that I'm on the XL package but my connection states otherwise.

I do still have the old Motorola SB5100 modem.

Somehow I don't think it's an issue with the PC, I just don't think they've changed my broadband package. Any help on this would be appreciated.

23-05-2008, 12:25	#1
kevink Inactive Join Date: May 2008 Posts: 2	Upgraded from 2mb to 20mb with no difference I've just been upgraded from 2mb to 20mb broadband package. I was told that the difference should be instantaneous but I've yet to see any difference in download/upload speeds. My Virgin Media account shows that I'm on the XL package but my connection states otherwise. I do still have the old Motorola SB5100 modem. Somehow I don't think it's an issue with the PC, I just don't think they've changed my broadband package. Any help on this would be appreciated.