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nemof · 21-05-2008, 22:38

What does Virgin count as acceptable speeds for their broadband?

Ie my newly installed service drops from 4mb to under 1mb in the evening when everyone else logs on. That is a drop of over 3/4 the advertised speed.

I know that there are lots of issues of capacity and contention, but will virgin care if I complain about my speed dropping this much, or does it have to be much worse?

21-05-2008, 22:38	#1
nemof Inactive Join Date: Jun 2007 Posts: 18	Acceptable speeds? What does Virgin count as acceptable speeds for their broadband? Ie my newly installed service drops from 4mb to under 1mb in the evening when everyone else logs on. That is a drop of over 3/4 the advertised speed. I know that there are lots of issues of capacity and contention, but will virgin care if I complain about my speed dropping this much, or does it have to be much worse?