Quote:
Originally Posted by Tech_Boy
As far as I know, staff accounts are just there for the admin side of the account, and any tech support agent should have dealt with the issue that you have.
Sorry for the poor service that you have received, unfortunately it just shows that every department has bad apples.
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All staff have ring an alternative phone number and are then routed accordingly to the correct department, they are not allowed to call any of the other numbers listed.