19-05-2008, 23:09
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#15
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Permanently Banned
Join Date: Jul 2007
Location: South Yorkshire
Age: 42
Services: Sky+ HD All Entertainment Packs, VM M TV, BT Unlimited Anytime, VM Talk Weekend Phone, VM XXL BB
Posts: 1,396
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Re: How the hell do you get a refund when overcharged?!
Quote:
Originally Posted by blenky
I rang today and got through to a UK call centre. The guy I spoke too sorted in in two minutes! Turns out there was no mistake on my bill  .
The person how did the deal on 31/3 credited my account with £45 the day! As this was on the last bill I didn't spot it as my debits/credits have been all over the place! The lastest bill only showed a £75 install!
Panic over
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sorted then
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