Cable Forum - View Single Post - How the hell do you get a refund when overcharged?!

icestar2 · 18-05-2008, 01:27

Alot of the time its luck of the draw with the CS agent you get through to. I have spoke to some very friendly people who have sorted my problems out within seconds. I also have had to sometimes call a couple times before this has happened as some of the CS agents dont have a clue what there doing. Dont let this one person put you off keep trying and hopefully you will get through to one of the decent agents that will deal with your problem quickly and correctly.

18-05-2008, 01:27	#3
icestar2 Inactive Join Date: May 2006 Age: 42 Services: Phone, HDTV, 30MB BB, Tivo Posts: 3,340	Re: How the hell do you get a refund when overcharged?! Alot of the time its luck of the draw with the CS agent you get through to. I have spoke to some very friendly people who have sorted my problems out within seconds. I also have had to sometimes call a couple times before this has happened as some of the CS agents dont have a clue what there doing. Dont let this one person put you off keep trying and hopefully you will get through to one of the decent agents that will deal with your problem quickly and correctly.