Originally Posted by croma

after many years with NTL/Virgin and paying top money for a superslow service and limited , I've decided to downgrade to the 4mb service then will probabley cancel and move on, my payment to NTL is for a 24/7 service for and upto 20mb not only few hours a day and tracked on what I download.
There still selling there package with the line UNLIMITED DOWNLOAD so dam mislaeading !!!Anyhow does any one know the link for downgrade mi service or I need to call them?