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Old 17-05-2008, 17:37   #14
Stuart
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: Research shows that most want a limited service.

Quote:
Originally Posted by Gary L View Post
It's true, Alex Brown says so.

some customers will want to have a non-STM connection (and research
suggests that this isn't a significant number)


This guy is unbelievable. research that not one single person that I know can say yes I was part of that research where we answered some questions.

The really annoying thing about this is that you can bet your granny that this is going to be the line that will be made to the many complaints of STM in the media and other sources. our customers have told us that they love a throttled connection. we did extensive research and only 0.45% of our customers have a problem with it. granted that 89.7% don't know sod all about it because we haven't told them!
It is entirely possible that they have surveys that say this. It's also entirely possible that the question was cleverly phrased to get that result.

---------- Post added at 16:37 ---------- Previous post was at 16:35 ----------

Quote:
Originally Posted by Gary L View Post
Virgin disagree that people want to download 24/7. they say it's because they might want to download or stream 300MB sometimes.
Most people don't want to download 24/7. The number of people who actually do download a lot isn't that high.
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