[Ian Denny]

I think I have solved the problem. I have had to place the eye right in front of the receiver with sticky tape and it seems to be working alright now. They replaced the box because the picture kept freezing and breaking up and it is still doing this with the new box, so I phoned Virgin and they told me that there is a fault in the area, so, they replaced the box when there was no need to. I have had many, many problems with NTL and now Virgin with regard to the Television reception and the Virgin Engineers all have different ideas on what the problem is and none of them have ever solved it.