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Re: Leaving Virgin ?
I left VM (20mb connection??!) in January after 7 years and came back in April (2mb). I started online many years ago playing games and if I don't like what what happens I'll simply go back to playing games again, and watching a bit of iPlayer to suck up some bandwidth.
What annoys me most is that their business plan does not reward long term customers with automatic discounts but you have to phone up and threaten to leave to get them to drop prices, whilst all the while they offer new customers cheaper deals.
If you see your customers as one year clients then that's what you will end up getting. It's that simple.
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