Quote:
Originally Posted by whydoIneedatech
I think you may need to contact Virgin and Belkin to ensure the validity of that email, because Virgin would be unlikely to know what router you have, and do not provide support for any 3rd party routers apart from that page about a compatibility issue with one Belkin router.
Check your PC for Spyware as well.
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They knew what router he had as it was crashing the UBR's hence the email to upgrade the firmware.