Quote:
Originally Posted by chrome
here u go
Cable Modem Information
Cable Modem : Euro-DOCSIS 1.0/1.1/2.0
CompliantBoot Code Version : 3.1.6dSoftware Version : 2.94.1014Hardware Version : 1.19
Downstream Lock :
LockedDownstream Channel Id : 3
Downstream Frequency : 586750000 Hz
Downstream Modulation : QAM64
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : -8.3 dBmV
Downstream SNR : 31.3 dB
Upstream Lock :
LockedUpstream Channel ID : 2
Upstream Frequency : 37500000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 47.0 dBmV
Upstream Mini-Slot Size : 2
Cable Modem Operation Configuration
Network Access : Allowed
Maximum Downstream Data Rate : 20480000
Maximum Upstream Data Rate : 768000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1
Modem Capability :
Concatenation Enabled, Fragametation Enabled, PHS Disabled
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The Downstream Receive power looks to be quite low at -8.3dBmV and I would call up Tech Support for that on 0906 212 1111 and they are available 24/7 as well.
Below is the recommended power levels for both NTL Platforms and you are much lower than both of them.
Bromley (exCable & Wireless) Downstream power levels +6dB to +8 (QAM 64) +2.5 to +5.5 (QAM256)Langley (NTL area) Downstream power levels -2.5dB to +2.5 (QAM 64) -1.5 to +2.5 (QAM256)