Quote:
Originally Posted by BenMcr
No, because it is not a forced charge, or a penalty charge.
virgin have not mis-sold the V+ to you or changed how they charge you for it.
If Virgin said, every existing customer has to pay £100 because we are changing the V+ pricing, THAT would be an unfair term
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how is it not a penalty charge? it would seem I am being penalised for getting the v+ box too early.
if the charge is, as I was told for "Administration", then this "Administration" charge is disproportionate to the amount of work needed to remove the £10 a month charge.
the least Virgin should do is cancel the £10 charge for EVERYONE after another 10 months when everyone has paid their £100.