Quote:
Originally Posted by whydoIneedatech
You have rebooted your modem by removing the power lead and re inserting after 10 seconds so as to allow your modem to receive the upgrade?
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Yep, and still no change. I think I must have misunderstood the engineer after the new modem install, as speaking to Tech Support today, they confirm that a
docsys file on the UBR has been amended but not yet set to go live - but this could be imminent.