Originally Posted by lightwind

Yeah .. I think I was a bit harsh on him as he said afterwards that he'd only just joined recently. I apologised when he rang me back. I don't envy you guys at all, having to listen to rants from customers, but he was really OK about it.

He's checked into my UBR and the docsys file has been changed ready for the upgrade, but he could not get any further information on when he actual upgrade would happen - hopefully, it won't be long, and will be worth the wait.