Quote:
Originally Posted by WHISTLED
I see my Director most days and when he isnt in my offfice he is often in another when I have people. I dont think he plays golf..
People make mistakes because they dont know or they dont care, its an unskilled role and I dont think anyone needs to be trained to look at the address on the letter before popping it through the door.
|
We've been having delivery problems since we moved here opver 20 years ago. It's nearly always the same thing, us getting other people's mail or vice versa. It's so annoying because in that time we've had several postmen who've been excellent and never let us down but these guys have always been moved away for reasons we can't understand.
Anyone who complains is ultimately guided towards Pos****ch and if you ever wanted an example of a waste of time that'd be it. Essentially our experience is that you are forced to endure a painfully slow and protracted process which involves documenting/reporting every mistake. Pos****ch then issue a series of complaints to Royal Mail and Royal Mail issues a series of responses which bear little relation to reality. Many months and/or years on, when you finally get to the end of your tether and ask what else can be done to solve the problems Pos****ch tell you they can't force Royal Mail to do anything at all!!!!
