Vod just keeps crashing for me and I can't even access any of those BBCi things which was annoying over the weekend but apparently there is nothing on vod for me (so friends say). Besides the modem light often flashes constantly so I think that must be something to do with the vod problem.
I wish they would do something with the epg as it takes a while to load.
As for customer services I hate it. I can't hear right and I have to ask people in front of me to repeat themselves at times so it's a nightmare when I get put through to india