The customer service side has gotten worse and everytime I phone I never find anyone who knows any idea of the prices for upgrades etc.
The tv is still the same and vod is as bad as it ever was.
The picture quality for me has just gotten worse but ive got a weak signal (my cable is connected at the other end of the cul-de-sack instead of outside of my front door where it should be) because of it the picture pixelates a lot of the time and the audio quality is crap.
There is never anything to watch on tv (for me) so I can't really complain but the missus does
I'd change to sky but the internet from cable is great.