Quote:
Originally Posted by lightwind
I'm in Nottingham (NG9) and I'm still only getting 3.7Mbps. I've done all the modem reboots etc, but still no change. The "Even Faster Page" on VM's site states that the only areas which are still "TBC" in Nottingham are Chesterfield and Grimsby.
Does this mean that I should have been upgraded now, or is NG9 part of an area which is not classed as Nottingham?
|
UPDATE: Following an email to VM last week, they replied to say that my modem needed upgrading. They scheduled an engineer to come out on Monday 12th May - which he did. The problem apparently is the modem - I had an Ambit ntl:Home 120, but this has now been replaced FOC with a modem which can deliver the increased speeds.
And I'm now upgraded to 10Mb!
Last night at peak time around 8pm I was getting downloads of c 8500Kb/s. Pretty damn good I'd say. The engineer said he was replacing quite a lot of these modems every day.
---------- Post added at 11:16 ---------- Previous post was at 10:40 ----------
Quote:
Originally Posted by lightwind
UPDATE: Following an email to VM last week, they replied to say that my modem needed upgrading. They scheduled an engineer to come out on Monday 12th May - which he did. The problem apparently is the modem - I had an Ambit ntl:Home 120, but this has now been replaced FOC with a modem which can deliver the increased speeds.
And I'm now upgraded to 10Mb!
Last night at peak time around 8pm I was getting downloads of c 8500Kb/s. Pretty damn good I'd say. The engineer said he was replacing quite a lot of these modems every day. |
Sorry, I mean 8500 kbps.