Quote:
Originally Posted by Hilts
CURRENT SETUP with ROUTER(nothing changed)
Cable Modem Information
Cable Modem : DOCSIS 1.0/1.1/2.0 Compliant
Boot Code Version : 3.1.6d
Software Version : 2.94.1014
Hardware Version : 1.19
Downstream Lock : Locked
Downstream Channel Id : 4
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 6.1 dBmV
Downstream SNR : 43.5 dB
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Your Downstream power level is too high, you are QAM256, the correct levels are below for both Bromley and Langley, I presume you know which platform your on.
As you know NTL say if its not broken don't fix it.
Bromley (exCable & Wireless) Downstream power levels +6dB to +8 (QAM 64) +2.5 to +5.5 (QAM256)
Langley (NTL area) Downstream power levels -2.5dB to +2.5 (QAM 64) -1.5 to +2.5 (QAM256)