Originally Posted by psteel

Hi,

I go diving in Cozumel about twice a year. This is a small island just off Cancun, Mexico.

Whilst there I use the dive office network and ISP or the hotel network and ISP (Prodigy I believe) to retrieve my mail.

Last Feb and November I could not get my NTL or Tesco mail and the same again this April. All my other emails were fine, and in the end I had to resort to Gmail retrieving the mail for me, and downloading from there.

This was a right pain to say the least, and I was wondering if others had had this problem or knew why they appear to block Mexico or Prodigy.

It is most likely to be the settings on the PC you were using as Webmail is available on any PC anywhere in the world that has an Internet connection.

That is what you will be told if you ring up Tech Support.

Not even webmail would work on either mail as VM look after Tesco mail.

When the helpdesk number becomes free I'll call them about this. I cannot find any email address to send an email to.


TIA