Quote:
Originally Posted by Paranoimia
I am in the NN3 area, and have had no problems whatsoever during the time-frame you've mentioned!  |
Interesting, Paranoimia. Although the recorded message did state "
some customers in the NN3 area
may be suffering loss of service". However, my service was indeed fully restored on the day I last posted here, and I thought I would just update what Virgin Media said when I called them back.
It was a recorded fault during that period (apart from one day when it came back), and they agreed to refund £10 for the 10 days I was without service, and I will continue to pay the reduced £17pm fee instead of the normal £25pm. Happy enough with that, and no problems since then, although the speed is still not what it should be at times, but that is why I am paying £17 rather than £25pm!