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Old 11-05-2008, 21:57   #14
whydoIneedatech
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Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
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Re: intermitten issue

Quote:
Originally Posted by what? View Post
well it could b modem, network or comp issue really.
and power levels for moto modem are same as for webstar.
the upstream parameters are 35 to 55. if you check your knowledgebase that will be confirmed for you. i take it you will have access to the knowledgebase as a tech.

As i said as well, this i doubt will cause dc's but is likely to cause some speed issues, so he is best to speak to tech support to arrange a tech visit.

obv 2 techies diff viewpoints doesnt help the OP much as he wont know whos advice to take so if anyone could confirm the correct info (whether it is mine or whydoineedatechs that would be great)

and jsut to let you know, i am not trying to turn this into a personal battle, just relaying info i believe to be correct and i apologise for my earlier error.
can i ask what you believe to be the lower parameter for upstream power?
The webstar power level max is 61 not 58 and the Motorola is happy at the lower end, 35 and less because my modem works fine at the lower end and the higher end, the only time we have issue with power is at the higher end.

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