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grahalex · 11-05-2008, 19:10

My mother in law has had a V+ box fitted along with new modem, Ambit 256.Even though the engineer couldn't get online after fitting new modem he left saying she should contact help line as he couldn't sort it out.I rang them on her behalf as she's a bit deaf and after trying various things, disconnecting modem etc Virgin said her drivers need updating, a bit difficult when you can't get online !!
She has a USB to Ethernet convertor, but they said NIC drivers needed updating.Can anyone help please.

11-05-2008, 19:10	#1
grahalex Inactive Join Date: May 2008 Posts: 25	Can't get online with new Ambit modem My mother in law has had a V+ box fitted along with new modem, Ambit 256.Even though the engineer couldn't get online after fitting new modem he left saying she should contact help line as he couldn't sort it out.I rang them on her behalf as she's a bit deaf and after trying various things, disconnecting modem etc Virgin said her drivers need updating, a bit difficult when you can't get online !! She has a USB to Ethernet convertor, but they said NIC drivers needed updating.Can anyone help please.