[the-cable-guy]

Originally Posted by Wicked Wizard

Hi all
We have virgin media tv through a pace stb.
No problems untill we got a Panasonic Viera plasma tv.
Now the stb changes channels, displays subtitles, brings the interactive screen up etc of its own accord!

We had an V engineer out, who informed us it was the tv emitting signals on the same frequency as our Pace stb & a Samsung stb would eliminate our problems, as it ops on a different frequency & they would source us one if the stb continued to have the problems.

Does this sound about right to you guys?

it may not fix the problem tho cuz my old remote for my Pace (which i no longer have) receiver works with my Samsung one.

---------- Post added at 23:57 ---------- Previous post was at 23:56 ----------

Originally Posted by Stuart C

It is likely that the box has died. Virgin don't generally do updates in the afternoon, and, AFAIK, haven't upgraded their software on any box in at least a month.

Also, I believe err4 is displayed when the memory in the box is faulty.

they updated mine in the early hours a couple of weeks ago.

---------- Post added at 23:57 ---------- Previous post was at 23:57 ----------

Originally Posted by homealone

It is the amount you are 'allowed' to spend on premium content, such as filmflex, in a month. It gets re-set when you pay your bill.

I believe it is there to stop subscribers (or their family ... ) running up too large a bill

yes thats what its for.