Quote:
Originally Posted by SMHarman
Cablevision customers would not stand for such a turnaround time. My DVR died last weekend called and reported it in on Sunday they could have had an engineer to me between 11-3 on Monday. I chose instead to schedule the call for 8-11 Tuesday, they also if you really want it give first call of the day as an option.
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thats how companies should treat their customers. although American cable companies are expensive their customer service is alot better.
---------- Post added at 22:57 ---------- Previous post was at 22:56 ----------
Quote:
Originally Posted by don_1
Chip boxes will never go down, theirs always an 'update' that can get them 'back up and running again.' Its not fair on people who pay for their service.
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its not fair no but neither is getting bitter about it & grassing ppl up.