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Nilrem · 09-05-2008, 23:55

smharman, what time did you report your dvr as dead?
If ldavey's father came home from work and reported his box bust it could have been too late in the day for next day (especially for a saturday) appointment.

48 hours is, unless you're paying a real premium for better support about as good as you can realistically get, especially when that 48 hours is over a weekend, for a non-essential (luxury?) consumer service* that is likely to require someone to spend an hour or more to get to it and sort it out (as opposed to get a courier out to pick it up and drop off a new one).

*As opposed to something that is essential (gas, water, electric etc).

09-05-2008, 23:55	#437
Nilrem Inactive Join Date: Aug 2004 Posts: 160	Re: All Chipped Cable Boxes Going Down smharman, what time did you report your dvr as dead? If ldavey's father came home from work and reported his box bust it could have been too late in the day for next day (especially for a saturday) appointment. 48 hours is, unless you're paying a real premium for better support about as good as you can realistically get, especially when that 48 hours is over a weekend, for a non-essential (luxury?) consumer service* that is likely to require someone to spend an hour or more to get to it and sort it out (as opposed to get a courier out to pick it up and drop off a new one). *As opposed to something that is essential (gas, water, electric etc).